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ABOUT US

Premium chauffeur service,
built on one promise: you arrive.

Premier City Transfer is a private chauffeur and airport transfer company operating across 34 European cities. We exist for the traveller who needs the car to be there — every time, on time, at the price agreed.

34Cities
47Airports
50,000+Transfers delivered
24/7Dispatch
MercedesOnly fleet
OUR STORY

Who we are

Premier City Transfer started with a simple frustration: airport transfers in Europe were either cheap and unreliable, or reliable and impossible to book. We built the company to close that gap — a single operator you can trust in London, Paris, Oslo, Rome and 30 other cities, with one standard of service and one fixed price.

What began as a handful of vehicles serving a few business routes is now a Europe-wide network. We've grown by doing the unglamorous things well: tracking every flight, vetting every driver, auditing every vehicle, and answering the phone when it matters. The fancy part is the Mercedes. The real product is the certainty.

We're not the cheapest, and we don't try to be. We're the service you book when the trip actually matters — the early flight, the client pickup, the family holiday, the cruise you can't miss. That's the only market we want to win.

WHAT WE BELIEVE

Six things we don't compromise on

Punctual, always

Flights get delayed, traffic happens, plans change. Our job is to absorb the chaos so you never feel it. We track every flight in real time and the chauffeur is there before you walk out.

Fixed prices, no games

The price we quote is the price you pay. No surge, no late-night surcharge surprises, no "the meter said so". Tolls, VAT and wait time are already in the number.

People over apps

When something goes wrong at 3am, you reach a real dispatcher who can make a decision — not a chatbot. The human on the other end of the phone is the whole point.

One standard everywhere

A Mercedes in Oslo should feel like a Mercedes in Lisbon. Same fleet quality, same driver standards, same meet & greet, in all 34 cities we serve.

Discretion as default

Executives, families, first-time visitors — everyone gets the same calm, professional, private experience. What happens in the car stays in the car.

We sweat the route

Our drivers know which terminal exit is fastest, which canal bridge the hotel is behind, which mountain pass is open. Local knowledge is the difference between a transfer and a chauffeur.

HOW WE WORK

Our culture

We hire for temperament, not just driving

A great chauffeur is calm under pressure, discreet by instinct, and genuinely helpful without hovering. We can teach the routes. We hire for the rest — and we keep our drivers an average of seven years, which is roughly triple the industry norm.

The dispatcher is the hero

Behind every smooth transfer is a dispatcher who saw the delayed flight, rerouted the driver, and fixed the problem before the client noticed. We invest in dispatch the way other companies invest in marketing. It's where trust is actually built.

Local teams, one standard

Each city has people who know it cold — the back routes, the hotel quirks, the seasonal traffic. But the service standard is identical everywhere. You should never have to wonder what kind of experience you'll get in a new city.

We'd rather say no than overpromise

If we can't deliver the standard — a same-day request we can't staff properly, a route we don't know well enough — we'll tell you. A booking we do badly costs us more than one we politely decline.

THE TEAM

The people behind your transfer

A small senior team that has, between them, dispatched and driven across every route we offer.

James Whitford — Head of Operations

James Whitford

Head of Operations

James leads operations at Premier City Transfer. He has dispatched over 50,000 chauffeur transfers across 34 European cities, written the company's driver standards manual, and personally audited every vehicle in the fleet.

  • Fleet operations
  • Driver standards
  • Airport meet & greet
  • Mercedes vehicles
Marta Kowalska — European Routes Specialist

Marta Kowalska

European Routes Specialist

Marta designs cross-border routes for Premier City Transfer's corporate and leisure clients. Based in Krakow, she speaks five languages and has personally driven every major European route the company offers.

  • European city guides
  • Cross-border logistics
  • Roadshow planning
  • Cruise port transfers
Annika Berg — Nordic & Alpine Transfer Lead

Annika Berg

Nordic & Alpine Transfer Lead

Annika oversees Premier City Transfer's Nordic and Alpine operations from her base in Oslo. She has run airport transfer programs at OSL, ARN, HEL, BGO and CPH for over a decade, and trains drivers in winter road handling.

  • Nordic operations
  • Alpine ski transfers
  • Winter driving
  • Oslo / Stockholm / Copenhagen / Helsinki / Bergen
Mughakivi Shohe — Business Development Manager

Mughakivi Shohe

Business Development Manager

Mughakivi leads business development at Premier City Transfer. He builds the corporate accounts, hotel and travel-agency partnerships, and long-term client relationships behind the company's European growth, and shapes how the service is packaged for business travel buyers.

  • Corporate accounts
  • Partnerships
  • Business travel programs
  • Account management

Ready When You Are.
Let’s Get You There.

A certified chauffeur, a fixed price, and someone on the phone if you need anything. Fill in the form or drop us a message on WhatsApp and we'll come back to you quickly.

bookings@premiercitytransfer.com